Senior Technical Learning Designer

Job Title:

Senior Technical Learning Experience Designer

Location:

Kennesaw, Georgia

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Develops, tests, maintains, analyzes, and delivers training programs and related materials to faculty, staff, and students in support of University academic, operational, and research technologies. Develops training curriculum and practical exercises and facilitates online and classroom training sessions.

• Designs and delivers training programs using LMS platforms and authoring tools; creates online, blended, and microlearning content
• Leads training work streams for campus initiatives; manage timelines, stakeholders, and deliverables using project tools
• Facilitates webinars, workshops, and coaching sessions; ensure accessibility and engagement.
• Evaluates training effectiveness via analytics and feedback; implement improvements
• Provides advanced troubleshooting and support for complex technical learning issues

Educational Requirements

• Bachelor's degree from an accredited institution of higher education in related field

Required Experience

• Five (5) years of related training or technical writing experience demonstrating a progression of dealing with increasingly complex projects.

Additional Preferred Qualifications

• Knowledge of LMS platforms such as D2L Brightspace, Blackboard Learn, Canvas; eLearning tools such as Articulate, Captivate, Camtasia; and video platforms such as Kaltura is a plus.
• Knowledge of accessibility standards (WCAG 2.2 AA, Section 508) and compliance best practices.
• Familiarity with AI-enabled tools (Microsoft Copilot) and FERPA/PII compliance.

Preferred Educational Qualifications

• An advanced degree from an accredited institution of higher education in a related field
• A degree in Instructional Design, Learning Sciences, Education Technology, Information Systems, or a related field.

ABILITIES

• Able to translate complex technical concepts into clear, business-friendly language for non‑technical audiences
• Able to lead training for diverse audiences and modalities
• Able to work collaboratively with faculty, staff, students, and SMEs
• Able to handle multiple tasks or projects at one time meeting assigned deadlines and adapt to emerging technologies and institutional goals

KNOWLEDGE

• Expertise in Microsoft 365, LMS platforms (Canvas, D2L, Blackboard), and eLearning tools (Articulate Storyline, Captivate, Camtasia), video and multimedia production
• Familiarity with accessibility standards (WCAG 2.2 AA, Section 508), Universal Design for Learning (UDL), and compliance best practices
• Familiarity with Smartsheet and other project or task management tools for organizing timelines and deliverables
• Knowledge of learning analytics and data visualization tools (Power BI); ability to evaluate and improve training effectiveness
• Experience…