O'Steen VW Subaru of Valdosta Service Advisor

O'Steen VW Subaru of Valdosta Service Advisor

O'Steen Volkswagen & Subaru is seeking a driven, customer-focused Service Advisor to join our growing service department. This is not an entry-level customer service role - this is a performance-based position with strong earning potential and long-term career growth.

You will work in a stable, busy service department with strong technician retention and consistent workflow. Our Service Manager was a 2024 Service Manager of the Year recipient from Volkswagen, and our dealership has earned Best of Georgia recognition from the Georgia Business Journal.

If you thrive in a fast-paced environment, enjoy solving problems, and are motivated by performance and income growth, we want to meet you.

• Greet customers professionally and build long-term relationships
• Listen carefully to customer concerns and document accurately
• Create detailed repair orders and estimates
• Present recommended services confidently and ethically
• Manage repair timelines and communicate status updates
• Work closely with technicians to ensure accuracy and efficiency
• Handle customer concerns with professionalism and urgency
• Monitor and manage performance metrics including gross profit, hours per RO, and customer satisfaction

• Strong communication and sales ability
• Proven customer service experience (automotive preferred)
• Ability to multi-task in a fast-paced environment
• Detail-oriented and highly organized
• Comfortable using dealership software and digital inspection tools
• Motivated by performance-based income
• Professional appearance and demeanor

Automotive experience is preferred but not required for the right high-performing candidate.

• Stable, established shop with strong employee retention
• Busy department with consistent opportunity
• Base salary plus commission structure
• Earning potential of $50,000 – $74,000 per year
• Medical, Dental, Vision
• 401(k)
• Life Insurance
• Paid Time Off
• Employee Discounts
• Professional, team-oriented culture

This role offers opportunity for advancement into:

• Senior Service Advisor
• Service Team Lead
• Service Management

If you are competitive, customer-focused, and ready to grow your income and career - apply today.

Must be able to pass Background test/ Drug screening.