Cyber Security Training Coordinator

Job Title:

Cyber Security Training Coordinator

Location:

Augusta University

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

The Georgia Cyber Innovation and Training Center is a major cybersecurity facility investment involving Augusta University, Augusta Technical College, the USG, the Georgia Bureau of Investigation, and other partners. The Center, located in Augusta's cybersecurity corridor, houses the School of Computer and Cyber Sciences.

The Cybersecurity Training Coordinator delivers reliable, error-free execution of GCITC's cyber/IT training programs. This role ensures seamless operations by managing calendars and facilities, setting up LMS sections and rosters, processing enrollments (including storefront/self-paced orders), preparing materials and kits, generating reports, and issuing partner confirmations. The Coordinator is the operational backbone that ensures cohorts start on time, records remain accurate, and stakeholders receive timely updates.

• Scheduling & Logistics:
  Maintain the master training calendar. Schedule classrooms, labs, and virtual environments. Coordinate A/V, materials, and room setup using established checklists.
• Enrollment & LMS Administration:
  Create LMS course sections from templates. Enroll learners/instructors; manage rosters, attendance, completions, and certificates. Run standard LMS and registration reports.
• Storefront/Self-Paced Fulfillment:
  Process purchases from approved storefronts or partners. Enroll learners and confirm access within SLA. Reconcile transactions with rosters for accuracy.
• Partner Communications & Documentation:
  Send confirmations, readiness notes, and post-event summaries. Track communications in shared folders. Maintain playbooks and standard operating templates.
• Data Quality & Reporting:
  Validate rosters and completion records. Compile dashboards for on-time starts, seat utilization, SLA adherence, and error rates.
• Materials & Kit Preparation:
  Print/assemble handouts, badges, and lab kits. Coordinate shipping and pickup as needed.
• Other duties as assigned.

Required Qualifications:

• Bachelor's degree from an accredited college or university in Education, Communications, or related field with one year of coordination experience.
• OR Associate's degree from an accredited college or university in Education, Communications, or related field with three years of administrative coordination, education, or training-related experience.
• OR High School Diploma / GED with five years of experience in IT/Cyber/Military and/or experience specific to computing and operation.

• Preferred micro-credential:
  Google Project Management, Microsoft Office Specialist, or LMS admin badge.
• Preferred experience:
  
  Supporting K-12/CTAE logistics or outreach.

• Virtual learning environments and LMS basics.
• Scheduling/readiness requirements for various audiences.
• Training policies/procedures and assessment artifacts.
• Basic cyber/IT literacy to interpret course titles and labs.
• Media/document standards for materials and announcements.

• Developing instructional packets and logistics documents.
• Technical writing for confirmations and instructions.
• Clear and courteous stakeholder communication.
• Critical thinking, problem solving, and collaboration under delivery timelines.
• Data validation and rapid issue correction.

• Produce logistical artifacts and confirmations.
• Build readiness for training modules (LMS shells, rosters, etc.).
• Review and update materials lists and section data for accuracy.

Shift: Days/M-F

Pay Band: PB8

Salary Minimum: $21.83/hour

Salary to be commensurate with qualifications of the selected candidate within the…