Senior Facilities Representative - Onsite; Valdosta, GA – U.S

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Concentrix is a global organization that values a people‑first, inclusive culture. The Senior Facilities Representative will support our diverse team by maintaining and improving the physical work environment.

• Facilities Operations (50%)
  • Perform hands‑on maintenance, repairs, and alterations to building infrastructure, grounds, and equipment.
  • Plan and execute preventive maintenance schedules for all critical infrastructure including HVAC, emergency generators, UPS systems, fire safety systems, plumbing, and electrical systems.
  • Identify and elevate equipment or systems requiring repair, replacement, or upgrade.
  • Coordinate with external vendors and skilled trades for specialized repairs and inspections.
  • Conduct daily walkthroughs to identify safety hazards, leaks, or operational issues.
  • Assemble and install office furnishings, whiteboards, shelving, and wall fixtures.
  • Paint and repair drywall, cabinets, doors, and woodwork.
  • Move, repair, and replace office furniture and equipment.
  • Maintain and repair plumbing fixtures including sinks, toilets, urinals, and drains.
  • Spread salt and shovel snow from walkways and entrances during inclement weather.
  • Support space planning and reconfigurations in collaboration with operations.
  • Assist with janitorial functions as needed.
  • Participate in Joint Health & Safety Committee activities.
  • Develop and support energy‑saving initiatives and sustainability programs.
  • Respond to all critical equipment alarms during and after business hours.
• Security Operations (20%)
  • Monitor and maintain security systems including CCTV, access control, magnetic locks, and card readers.
  • Create, activate, and deactivate employee, visitor, and contractor badges.
  • Respond to and investigate security alarms and incidents during and after business hours.
  • Escort visitors and contractors within the facility.
  • Conduct monthly audits of badge access and reconcile with HR active lists.
  • Perform monthly inspections of fire safety equipment and maintain logs.
  • Generate attendance and access reports for management.
  • Assist reception with badge audits and visitor management processes.
  • Ensure compliance with Concentrix Physical Security Policies and support internal/external audits (SOC I, SOC II, PCI, etc.).
• Administrative Support (30%)
  • Complete weekly site checklists and security reports.
  • Track and document site expenses, procure quotes, and input requisitions.
  • Process invoices and monitor payment status.
  • Maintain building asset and equipment inventory lists.
  • Prepare basic reports using PowerPoint and Excel.
  • Collect and analyze data for facilities‑related metrics and audits.
  • Communicate effectively via Outlook and other internal systems.
• Leadership & Collaboration
  • Work closely with the Site Director and site leadership team to support operational initiatives, space planning, and employee experience.
  • Provide regular updates on facilities performance, issues, and improvement opportunities.
  • Collaborate with cross‑functional teams including IT, HR, and Operations to ensure seamless site support.

• Education & Knowledge
  • High School Diploma or equivalent required.
  • Strong knowledge of building maintenance procedures, safety principles, and trade practices.
  • Familiarity with fire safety systems, emergency power systems, and HVAC operations.
  • Basic computer proficiency including data entry, record keeping, and Microsoft Office tools.
  • Knowledge or experience with Building Management Systems (BMS) is a plus.
• Experience & Skills
  • Minimum 5 years of experience in building maintenance or facilities operations.
  • Demonstrated mechanical aptitude and ability to perform semi‑skilled trade work.
  • Ability to read blueprints, schematics, and construction drawings.
  • Strong organizational and problem‑solving skills.
  • Excellent communication and interpersonal abilities.
  • Valid driver’s license and access to a motor vehicle.
• Must reside in the United States and have a valid U.S. address for residence.

• Base salary $24.00–$26.00/hr plus incentives. Benefits include medical, dental, vision insurance, EAP,…