Director, Parking Services

Overview

Job Title:

Director, Parking Services

Location:

Augusta University

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

About Augusta University:
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. Our mission and values guide our work, and we are committed to integrity, excellence, accountability, and respect. See the USG policies and related materials linked in the original description for context.

Location details:

Augusta University — Health Sciences Campus: 1120 15th Street, Augusta, GA 30912;
Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Responsible to the AVP for Auxiliary Services for total operation and management of Parking Services including staff supervision; develop and maintain the departmental budget; direct all daily and special event parking operations; develop and direct comprehensive plans to meet current and future parking needs; coordinate parking lot maintenance; coordinate the identification of parking system violators; coordinate all parking related construction or renovation with facilities management and capital projects personnel;

develop and direct customer service initiatives for all users of university parking services; coordinate parking operations with Public Safety; and perform other related duties as assigned.

• Financial Management
  :
  Manage the fiscal operations of the unit, authorize expenditures, and recommend revenue collection and fee structures; oversee all administrative requirements including annual inventory, budget preparation and budget reporting.
• Policy and Planning
  :
  Create and implement parking policies, regulations, and service plans for the campus community; develop and direct plans to meet current and future parking needs including coordination for all parking related construction or renovation efforts.
• Staff Leadership
  :
  Lead and supervise the parking operations team including recruitment, training, certification, and evaluating staff performance.
• Operations Management
  :
  Provide direction and overall management of all university parking operations including permitting, enforcement, lot operations, lot maintenance, and event management.
• Collaboration and Communication
  :
  Serve as a member of the Parking Operations committee and other teams; coordinate parking information with campus leadership, departments and related populations; provide accurate and up-to-date information on web-based platforms and applicable social media outlets.
• Customer Service
  :
  Address concerns from students, faculty, staff, and visitors, and handle appeals for parking citations.
• Other Duties as Assigned
  :
  Additional duties as assigned by the Chief Auxiliary Officer and/or the university.

• Educational Requirements
  :
  Bachelor's degree from an accredited college or university with five years of applicable related experience.
• Other Required Qualifications
  :
  Valid driving license with good driving history.
• Required Experience
  :
  Supervisory experience required. Experience with parking permitting, enforcement, operations or related logistics environment. Experience with parking management and parking access control systems.

• Additional Preferred Qualifications
  :
  Experience with parking management and parking access control systems.
• Preferred Educational Qualifications
  :
  Master's degree in related field from an accredited college or university.
• Preferred Experience
  :
  Experience with large university or similar complex parking operation; experience with AIMS Parking Management and/or FLASH Parking equipment; experience with financial accounting and payroll systems; prior experience in a customer service or retail environment; prior logistics, military, and/or event management experience.

• ABILITIES
  :
  Ability to interpret policies and procedures; ability to plan effectively and make sound decisions; ability to project or forecast university parking needs; ability to prepare and manage budgets; ability to establish and maintain effective working relationships with students, faculty, staff and external organizations. Ability to utilize modern information technology; ability to communicate effectively.
• KNOWLEDGE
  :
  Knowledge of administrative processes; knowledge of budget processes; knowledge of facilities management and maintenance procedures; knowledge of the elements for effective supervision; knowledge of accounting practices and procedures.
• SKILLS
  :
  Excellent analytical, time management and prioritization skills.

• Shift
  :
  Days/M-F (work outside of the normal business hours will likely be required of an exempt level position)
• Salary
  :
  Minimum $82,800.00/Annually - $105,600/Annually;
  Pay Band: 15
• Recruitment Period
  : 2/6/26 - 2/27/26
• Benefits
  :
  Augusta University offers a variety of benefits to full-time…