Industrial Engineer - Alcad​/Trackside

Quality Engineer Responsibilities

• Support all technical aspects of an order to ensure accuracy from supply to customer delivery.
• Ensure final battery configuration bill of materials is provided to the warehouse for execution.
• Manage the planning and training for all technical activities in the warehouse, including commission charge and capacity test services and refresh charges to ensure inventory quality.
• Maintain quality standards related to the manufacturing process and ensure adherence.
• Ensure processes and operators can produce products that meet requirements 100% of the time.
• Manage all aftermarket claims (warranty and non‑warranty), report monthly on claims status/trends, and execute corrective actions to reduce warranty claims.
• Support field service activities if assigned, conduct internal/external/supplier audits, and perform other tasks as assigned by the Quality Manager.
• Provide the warehouse with final battery configuration at least two weeks before the customer delivery due date.
• Manage customer and factory claim processes, review maintenance records, recommend/implement corrective actions, make decisions on warranty resolutions, and provide monthly reports on claims data.
• Approve all technical reports associated with a customer order by reviewing OCV readings, commission charge OCV report, capacity test report, and other required data.
• Develop and maintain quality procedures, train quality control personnel, support testing of customer product returns and non‑conforming product, ensure conformance to nonconforming material standards, and maintain production test tools.
• Support field service manager projects when required and participate in internal/supplier and third‑party audits, SES and continuous improvement efforts, and other projects assigned by the Quality Manager.
• Train and support warehouse personnel to ensure safe and competent technical execution of a customer order.
• Manage and support incoming inspection of specific factory products, such as OCV for grid‑separator products.
• Manage interaction with the factory quality team to resolve product issues.

• Bachelor’s degree in a technical field or equivalent experience.
• Good working knowledge of electrical systems (DC systems and batteries preferred).
• Experience with Computer Aided Design Software for 2d applications.
• Good mechanical aptitude.
• Knowledge of an ERP system and other standard productivity tools, including Word, Excel, Outlook, and general software tools.
• Strong problem‑solving and analytical skills.
• Good communication skills internally and externally.
• Lean Six‑Sigma training preferred.
• Experience with PFMEAs, Control Plans, AS9100 Quality System, internal auditing, and AS9100 FAIs is a plus.

We offer a robust total rewards package that includes generous compensation based on market standards as well as healthcare, wellness, adoption assistance, discounted stock purchase, career development and recognition programs, parental leave (both maternal and paternal), 401(k) retirement contribution match of up to 7%, educational assistance (tuition reimbursement), short‑term disability (STD), paid holidays, paid vacation, and paid employee referral award.

We are committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact us by email at rea and let us know the nature of your request and your contact information.

USD $0.00 - USD $0.00 /Yr.