Vision Center Manager L3

What you'll do

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and in‑stock inventory levels; budgeting and forecasting sales; assessing economic trends and community needs. Enforces and provides direction and guidance to Associates on proper Customer Member service approaches and techniques to ensure Customer Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community. Ensures compliance with Company and legal policies, procedures and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational and quality assurance reviews, developing and implementing action plans to improve performance, providing direction on executing Company programs and strategic initiatives, and directing Vision Center Associates to ensure confidentiality of information and documentation.

Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.

Upholds the Company’s Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolutions. Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, and identifying improvement opportunities while demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Respect the individual: builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where Associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all Associates to thrive and perform. Respect the individual: works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Respect the individual: attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments.

Act with Integrity: maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, and supports Walmart’s goal of becoming a regenerative company by making a positive impact for Associates, customers, members, and the world around us. Act with Integrity: acts in a self‑less manner and is consistently humble, self‑aware, honest, fair, and transparent.

Serve Our Customers and Members: delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members: makes decisions based on data insights and analysis, balances…