Field Service Technician​/Mechanic

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings help customers move material faster and more efficiently by implementing automation equipment and technologies.

• Consulting
• Material Handling Equipment, Parts, and Service
• Automated Mobile Robots
• Vision guided vehicles and automated guided vehicles
• High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
• WMS/WES/WCS solutions and Software
• Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
• Telematics

Our Field Technicians are the backbone of our service excellence. They troubleshoot, repair, and maintain field equipment and provide the primary point of contact for customers. Whether you are an experienced mechanic or looking to transition to a new career, we provide the training and growth opportunities to advance your career.

• Troubleshooting: identify and diagnose electro‑mechanical problems and perform installations and repairs as needed.
• Customer Interaction: interact directly with customers to understand concerns, recommend solutions, and ensure satisfaction.
• Professionalism: represent the company positively and maintain a professional demeanor.
• Repair Work: execute repairs efficiently and effectively.
• Scheduled Maintenance: perform maintenance tasks on contracted equipment, proactively addressing repairs during checks.
• Inventory Management: manage parts and supplies inventory in the service van.
• Van Maintenance: keep the service van properly maintained and stocked.
• Safety Compliance: adhere to customer safety and housekeeping guidelines during services.
• Provide support for any other duties required to meet company objectives.

All potential hires are subject to pre‑employment checks which include background checks, drug screenings, and motor vehicle record checks.

• Valid driver’s license with a clean record.
• High school diploma or equivalent.
• 1‑3 years of related education, training, or experience in maintenance, repair, or installation.
• Solid understanding of mechanical, electrical, hydraulic, and electronic systems, including reading schematics and technical manuals.

• Interpersonal skills: communicate effectively and simplify technical concepts for non‑technical customers.
• Problem‑solving: promptly analyze issues, identify root causes, and devise solutions.
• Attention to detail: ensure accuracy and equipment safety.
• Time management: prioritize tasks to meet deadlines and respond to requests.
• Industry awareness: stay updated on industry advancements.
• Equipment operation: safely use tools and equipment.
• Physical stamina: perform manual labor, lift heavy equipment, and work in diverse environments.

Benefits built for you: comprehensive health, financial, and work‑life programs, plus ongoing training and career growth.

Medical, Dental and Vision Insurance, Prescription Drug Plan.

Company‑paid Disability, Life, and AD&D Insurance; 401(k) plan with company match and profit sharing;
Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.

Critical Illness coverage, Legal Services, Identity Theft Protection, and Pet Insurance.

Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Corporate Contributions, Associate Giving Fund, and Discount Programs.

• Company‑Provided Vehicle: take‑home service van with fuel card, maintenance coverage, and full tool kit.
• Comprehensive Tool Kit: essential tools, safety gear, and equipment.
• Annual Uniform & Boot Allowance.
• Growth and Development: classroom and shop training programs.
• Paid On‑the‑Job Training.
• Opportunity for Increased Income: uncapped overtime available.
• Career Growth and Advancement: internal mobility, mentorship, leadership development.
• Company‑sponsored social events and team‑building activities.
• Employee recognition…