CI AI Solutions Engineer

AI Solutions Engineer

The AI Solutions Engineer plays a pivotal role in supporting the design, development, and execution of our enterprise AI program. Reporting to the AI Strategy and Governance manager, you will bridge corporate strategy, technology, and insurance operations—translating AI capabilities into measurable business outcomes across commercial lines, employee benefits, and other corporate functions. This high-visibility position offers regular interaction with senior leadership and cross-functional teams, making it ideal for someone who combines strategic thinking with hands-on experience in modern AI tools and can seamlessly move between executive-level communication and detailed execution.

What You'll Do:

• Support the execution of the enterprise AI roadmap by identifying and building tools to meet use cases and developing business cases across business lines and corporate functions.
• Design, build, test, and maintain AI workflows that automate or enhance core insurance processes, such as policy analysis, submissions, and client deliverables.
• Coordinate user acceptance testing (UAT), change management, and AI tool rollouts, including tester communications, issue tracking, and release documentation.
• Develop training materials, communications, and best practices to drive adoption among business users and citizen developers.
• Track and report on program performance, including usage metrics, adoption rates, ROI analysis, and stakeholder feedback.
• Prepare executive-level presentations, analyses, and updates for senior leadership.
• Manage relationships with internal stakeholders and AI partners, including pilots, betas, and new product releases.

What We're Looking For:

• 3-5 years of experience in management consulting, corporate strategy, technology program management, or a similar analytical role.
• Bachelor's degree in business, economics, computer science, engineering, political science, or a related field preferred.
• Hands-on experience with large language models and AI tools (such as Anthropic, OpenAI, Google, Perplexity, xAI), including prompt design and workflow development.
• Exceptional analytical and problem-solving skills, with the ability to structure and resolve ambiguous challenges.
• Proficiency in Microsoft 365, including advanced PowerPoint and Excel skills.
• Working knowledge of APIs, scripting, or low-code tools to prototype and iterate on AI-powered workflows is preferred.
• Experience in insurance, financial services, or other regulated industries, and exposure to private equity-backed or high-growth environments is a plus.

Why USI?

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

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