Patient Ambassador

Join to apply for the PATIENT AMBASSADOR (FULL TIME) role at Compass One Healthcare

We are hiring immediately for a full time PATIENT AMBASSADOR position.

• Location:
  
  Westchester Medical Center – 100 Woods Road, Valhalla, NY 10595 (online applications only)
• Schedule:
  
  Monday – Friday; must work every other weekend (additional details upon interview)
• Requirement:
  Hospitality experience required.
• Fixed Pay Rate: $24.00 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare.

Job Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your unit. You are responsible for completing all assigned patient interviews and new admission visits.

• Conduct new admission visits within the timeframe established by unit leaders.
• Demonstrate hospitality (respect) orientation toward customers and clients.
• Support client satisfaction and retention.
• Promote patient experience program awareness.
• Assist in customizing programs to meet each account’s needs.
• Develop and monitor patient satisfaction action plans; report to clients as needed.
• Support effective employee relations programs at the unit site.
• Encourage employee creativity and innovation.
• Provide recognition for employees when programs are successfully implemented.
• Perform housekeeping tasks when requested and resolve housekeeping issues in a timely manner.
• Perform other duties as assigned.

• Understanding of office procedures and contract administration.
• Working knowledge of the environment to meet established goals and objectives.
• Fiscal and budgetary skills.

• Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

We are an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position and have a reasonable accommodation if needed. Applications are accepted on an ongoing basis.

EEO Statement:
This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.