Metabolic Assistant

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Job Summary:

Provide a wide variety of administrative support to the Advanced Medical Genetics Practice, including coordination of care for patients served in the practice.

Responsibilities:

• Manage and schedule all interactions and appointments for patients with Metabolic Disorders based on protocol and medical need, including clinic visits, transportation, translation, and follow-up arrangements.
• Document all activities related to patients in the electronic medical chart.
• Serve as a liaison between patients/families and the Medical Genetics team.
• Schedule appointments and prepare follow-up lab requisitions, including special tests.
• Collect results and visit reports from outside laboratories and communicate with the team.
• Advocate for IMDC families, especially Spanish-speaking families, to ensure continued optimal care.
• Obtain insurance authorizations for enteral formulas, medications, and clinic visits.
• Send provider letters to patients’ MDs with lab results when appropriate.
• Maintain and organize electronic medical records, especially for new and NBS referrals.
• Create and modify documents such as reports, memos, and letters.
• Maintain confidentiality at all times.

Qualifications/Requirements:

• Proficient in computer skills, including word processing, spreadsheets, and data management software, with prior experience in a medical office.
• Associates Degree required;
  Bachelor’s Degree preferred; 3-5 years of related experience in lieu of degree.
• Proficiency in Spanish (speaking, reading, writing) is mandatory.
• Highly organized, detail-oriented, reliable, and able to work independently and efficiently.

Additional Information:

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Hospitals and Health Care

This job posting is active and available.