Service Technician Six Flags Discovery Kingdom

Job Details

• Job Location: Six Flags Discovery Kingdom - Vallejo, CA 94589
• Position Type: Full Time
• Education Level: High School
• Salary Range: $19.00 - $21.00 Hourly
• Travel Percentage: Up to 50%
• Job Shift: Any/Variable
• Job Category: Installation - Maint - Repair

• Flexible Time Off – Paid time off that grows with tenure, along with paid holidays.
• Health & Wellness Coverage – Comprehensive medical, dental, and vision plans.
• Retirement Planning – 401(k) plan with 50% company match on the first 6% contributed, including Roth options
• And more!!

The Service Technician t is responsible for installing, maintaining, and repairing technical equipment used across l operations, photo kiosks, digital signage, and related technology. This role plays a key part in ensuring consistent functionality of equipment, minimal downtime, and a seamless guest experience across retail locations.

• Install, configure, maintain, and repair technical equipment including POS systems, photo kiosks, printers, monitors, and networked devices.
• Perform routine inspections and preventive maintenance across assigned retail locations.
• Respond promptly to service calls and troubleshoot issues on-site or remotely to minimize operational disruptions.
• Collaborate with retail staff and supervisors to resolve equipment issues and improve reliability.
• Maintain service logs, inventory of spare parts, and accurate documentation of completed work.
• Ensure all equipment is safe, clean, functional, and compliant with company standards.
• Coordinate with IT, vendors, or third-party support when escalations or specialized repairs are needed.
• Assist with system upgrades, relocations, and the setup of new retail installations.
• Train end users on proper use and basic troubleshooting of equipment.
• Support special events, seasonal activations, or equipment setup for new product launches as required.

• High school diploma or equivalent.
• 1–3 years of experience in technical support, field service, or maintenance, preferably in a retail or entertainment environment.
• Basic knowledge of electronics, computers, and networking principles.
• Ability to diagnose and repair hardware and software issues with minimal supervision.
• Strong communication and customer service skills.
• Ability to lift and carry up to 50 lbs and work on your feet for extended periods.
• Valid driver’s license and ability to travel between sites as needed.