Student Assistant - IT

If a position becomes available, this job posting invites applications from current Napa Valley College students who are interested in on-campus employment as a Student Assistant.

To be eligible for student employment, students must be enrolled in a minimum of 6 units, or 12 units for international students.

Under direct supervision, provide technical assistance to faculty, staff and the students of Napa Valley College. Gain experience and knowledge through entry level employment.

• Answer telephones; take messages, direct calls to the appropriate specialist, typing, filing and data entry using Colleague.
• Give and take directions, sort and distribute mail, do photocopying, appropriately handle information.
• Provide desktop support and assistance to users who cannot print or login to email, etc.
• Assistants also configure, build, image and set-up PC's.
• Other duties as assigned.

Ability to type, alphabetize and organize. Follow directions; learn I.T. procedures, practices, filing systems and telephone techniques. Assistants should know basic computer concepts including troubleshooting, installing desktop hardware and software on Windows and Mac OS platforms, installing productivity software including MS office suite, internet browsers, antivirus and printers. Have ability to communicate effectively, both orally and in writing, as well as prioritize requests in a campus environment;

track trouble calls and service requests.

For more information about the award letter, please contact the Financial Aid Office:

financial aid
Building 1100, Room 1132

SPECIAL ACCOMMODATIONS: If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Career Center at .

For technical support, please call .