Sr. Manager Demand Planning

Key Responsibilities Demand Planning & Forecasting

• Own the end-to-end demand forecasting process across all channels (eCommerce, retail, wholesale)
• Develop and maintain short- and long-term forecasts using historical data, trends, and market insights
• Establish and drive a continuous improvement program for forecast accuracy, including root cause analysis, bias tracking, and corrective actions
• Define, monitor, and improve key forecast KPIs (accuracy, bias, forecast value add)

• Partner with Marketing and Sales to incorporate promotions, product launches, and campaigns into demand plans
• Translate demand generation activities into measurable forecast inputs
• Ensure alignment between demand plans and revenue targets

• Lead the monthly S&OP (Sales & Operations Planning) or IBP process
• Act as the central point of coordination between key stakeholders (Sales, Marketing, Supply Chain, Finance, Product)
• Communicate risks, opportunities, and trade-offs clearly to leadership

• Own and optimize demand planning tools (ERP, forecasting software, BI platforms)
• Identify gaps and introduce new tools, automation, and advanced analytics capabilities
• Drive adoption of best practices in demand planning and data management
• Manage and develop a team of demand planners/analysts
• Set clear goals, provide coaching, and build a high-performance culture
• Establish scalable processes and documentation

• Track and report key KPIs such as forecast accuracy, service levels, and inventory health
• Deliver regular insights and action plans to improve forecast performance over time
• Support scenario planning and decision-making under uncertainty

• 8–12+ years of experience in demand planning, forecasting, or supply chain analytics
• Experience in consumer goods, retail, or eCommerce (cookware or durable goods a plus)
• Proven track record of leading S&OP/IBP processes
• Strong analytical skills with experience in forecasting methodologies
• Hands‑on experience with demand planning tools, ideally NSPB or Net Suite
• Experience leading and developing teams
• Excellent stakeholder management and communication skills

Environment:
Remote. If in the office, work is performed primarily indoors under artificial lighting. You will have close contact with all company employees and customers.

Equipment:
The role requires consistent use of standard office equipment, including a computer, laptop, telephone, and printer. You will also be around other work equipment and machinery.

Physical Demands:
This position requires sitting, repetitive use of hands, walking, standing, and reaching overhead. You must also be able to lift up to 40 lbs.

Hours & Travel:
The standard workweek is Monday through Friday, though some overtime and weekend work may be required. The position is remote with some travel to our Vallejo, CA campus.

$120,000 to $150,000, DOE

Equal Opportunity Employer

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