SFDK Park Services Sr. Supervisor

Responsibilities

• Coordinating the daily operation of park zones, and administering daily assignments for the team
• Complying with and enforcing all aspects of the Park Services training program, including the daily application and supervision of all training procedures, policies, and documentation
• Writing and updating a department schedule; assisting in specialized recruiting when appropriate
• Answering guest questions
• Motivating and interacting with Supervisors, Leads, and Team Members
• Coaching Supervisors, Leads, and Team Members to monitor efficiency standards and achieve cleanliness standard across the park
• Auditing the skills and performance of department Team Members, Leads, and Supervisors
• Coaching and developing Team Members on guest service, training, safety, and efficiency
• Overseeing the development of Supervisors and Leads
• Completing and maintaining all formal documents and audit forms used on a daily basis in the department
• Enforcing all Six Flags Discovery Kingdom policies
• Assisting in other areas of the Park Services Department
• Performing other incidental and related duties as required and assigned

• At least 18 years of age
• Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Previous park services experience
• Be available to work flexible hours at night, weekends and holidays