SFDK Park Services Sr. Supervisor

Job Title

Coordinating the daily operation of park zones, and administering daily assignments for the team

Complying with and enforcing all aspects of the Park Services training program, including the daily application and supervision of all training procedures, policies, and documentation

Writing and updating a department schedule; assisting in specialized recruiting when appropriate

Answering guest questions

Motivating and interacting with Supervisors, Leads, and Team Members

Coaching Supervisors, Leads, and Team Members to monitor efficiency standards and achieve cleanliness standard across the park

Auditing the skills and performance of department Team Members, Leads, and Supervisors

Coaching and developing Team Members on guest service, training, safety, and efficiency

Overseeing the development of Supervisors and Leads

Completing and maintaining all formal documents and audit forms used on a daily basis in the department

Enforcing all Six Flags Discovery Kingdom policies

Assisting in other areas of the Park Services Department

Performing other incidental and related duties as required and assigned

Qualifications

At least 18 years of age

Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language

Previous park services experience

Be available to work flexible hours at night, weekends and holidays