Restaurant Facilities Maintenance & Systems Specialist

Job Description

Own your craft. Grow your impact.

At Colliers, how we achieve results matters as much as the results themselves. Join an enterprising team where you’ll have the autonomy to run your day and the backing of a best-in-class network. This role is a unique chance to support Chick-fil-A restaurants exclusively—keeping critical kitchen, refrigeration, and HVAC systems operating at peak performance.

• Be the trusted expert who restores uptime fast—diagnosing issues, securing parts in coordination with manufacturers, and installing them precisely
• Serve Operators by meeting response-time commitments and communicating clearly throughout
• Elevate reliability through preventative maintenance and productivity aligned to company standards
• Strengthen the ecosystem by engaging OEMs, suppliers, vendors, and the Chick-fil-A Technical Assistance Team

• Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment
• Service commercial cooking equipment, sealed-system refrigeration, specialty food service equipment, and base building HVAC
• Respond to Operator service requests within service level agreements
• Service equipment including (but not limited to):
  Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill
• Collaborate with manufacturers for diagnosis support and parts identification
• Consult onsite with the Chick-fil-A Technical Assistance Team
• Install ordered parts accurately and professionally
• Complete accurate and timely documentation (work orders, time reporting, receipts) and manage truck stock
• Maintain an organized service vehicle, tools, and parts inventory
• Support on-call emergency response during non-standard hours
• Practice safe work methods and accident prevention
• Participate in continuous OEM training and certification programs
• Engage partners, suppliers, and vendors across the service network
• Maintain productivity levels in accordance with company standards

• Technical trade school training and/or relevant hands-on experience
• 5+ years of related trade experience (or equivalent)
• Expertise in one or more: sealed refrigeration/HVAC systems; electrical systems; mechanical systems; process controls; hot-side cooking equipment and/or mechanical power transmission
• Experience servicing kitchen equipment, facilities, or construction systems
• EPA Universal Certification
• Valid state driver’s license and proof of insurance; safe driving record (MVR required); able to operate company vehicles safely
• Mechanical aptitude; strong troubleshooting; ability to read diagrams/schematics
• Proficiency in Microsoft Word, Excel, and mobile service applications
• Excellent written and verbal communication; self-directed; positive, service-first mindset

• 100% travel within a defined local market
• Limited overnight travel, primarily for onboarding and training

• Extended work periods during emergency or priority situations (including overtime)
• Lift, carry, push, or pull up to 50 pounds
• Climb ladders and stairs up to two stories (with ladder safety training); roof access ladders provided; van loading/unloading of a large ladder is non typical
• Frequent bending, twisting, kneeling, crouching, crawling
• Extended standing and walking on even and uneven surfaces
• Frequent use of arms, wrists, and hands to operate tools and machinery
• Work indoors and outdoors in varying weather

• Machines & technologies you'll use:
  Refrigeration/Cooling Systems
• You should be proficient in: HVAC/R Systems;
  Electrical Troubleshooting;
  Electrical Repair; EPA Certification; HVAC Maintenance; HVAC Troubleshooting; HVAC Repair;
  Field Service Readiness;
  Equipment Diagnostics & Troubleshooting

Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K are available.

Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran…