Operations Manager

Operations Manager

The Operations Manager reports directly to the General Manager and oversees daily operations, including route supervision, staff and operator supervision, effective communication with internal and external customers, coaching employees, and managing the operation in the absence of the General Manager. This position is based in Vallejo, CA and supports the Solano County Transit system.

Compensation: Annual salary ranging from $85,000 to $96,800.

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• 401(k) retirement plan, medical, dental, and vision coverage, life insurance, short‑term disability, voluntary long‑term disability

Key Responsibilities:

• Supervise daily activities of all operators and coordinate with supervisors and dispatch personnel.
• Oversee scheduling of operators; monitor operations and coordinate delivery of service with superiors.
• Collaborate closely with the maintenance department to ensure all operational service requirements are met.
• Track, compile, and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
• Make hiring decisions for authorized roles; evaluate staff performance; ensure timely and efficient completion of all assigned tasks.
• Assist in accident/incident investigations, providing on‑site assistance to safety and training personnel.
• Coordinate with the safety and training department to meet all safety goals and directives.
• Develop and manage the operations department budget.
• Operate a vehicle in revenue service when necessary.
• Perform other duties as required.
• Travel outside of the immediate area (10%).

Qualifications:

• High school diploma or equivalent (such as a GED) required.
• Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required, or the ability to obtain one.
• At least 3 years of relevant transit supervisory experience required.
• Thorough knowledge of transit system regulations and operations.
• Working knowledge of Microsoft Word, Excel, and relevant database programs.
• Strong written and oral communication skills.
• Ability to organize work efficiently with strong attention to detail.
• Ability to work effectively with labor, including handling grievances and negotiations.
• Subject to DOT drug testing and physical if applicable; DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

Work outside in varying temperature, weather, and humidity conditions (100% of the job). Work alone and in remote locations. Sit for extended periods (up to 6–8 hours per day) and frequently walk long distances. Use sloped ground or uneven surfaces. Push and pull objects up to 50 lb and lift material up to 50 lb with or without assistance. Bend, kneel, or crouch to handle files or equipment stored at ground level.

Tolerate exposure to dust, vehicle fumes, and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.) and must successfully pass a pre‑employment drug screen.