Healthcare Customer Advocate — Bilingual
Job in
Valley City, Barnes County, North Dakota, 58072, USA
Listed on 2026-08-20
Listing for:
CVS Health
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, English Customer Service
Job Description & How to Apply Below
CVS Health is seeking a Customer Service Representative to be the face of Aetna/Mercy Care, handling inquiries via phone, email, or written contact. You will document interactions, answer questions on prescription coverage, and work with multiple teams to resolve issues and maintain high satisfaction.
The role requires at least 1 year in a call center, proficiency with MS Office, and a flexible schedule (Arizona Time). Bilingual English/Spanish is preferred and a high school diploma is required.
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