Fraud Investigations Analyst

Company Overview

is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with  once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with  at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.

More than 600+ consumer brands use  to verify communities and user segments to honor service and build more authentic relationships. ’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative.  is committed to “No Identity Left Behind” to enable all people to have a secure digital identity.

To learn more, visit (Use the "Apply for this Job" box below)..

is looking for an Fraud
Investigations
Analyst to join our organization as an execution-focused individual contributor. This role centers on investigating account takeover (ATO) activity, analyzing fraud signals, and supporting detection efforts that protect millions of users.

We are seeking someone who goes beyond basic case handling and can analyze trends, identify patterns across multiple accounts, and leverage data to inform investigations. As an Analyst, you will work across fraud detection tools, datasets, and risk systems to uncover coordinated fraud activity and contribute to improving detection capabilities.

This role is based out of our McLean, VA office and requires full-time in-office attendance.

• Investigate account takeover (ATO) activity using fraud indicators, behavioral signals, and transaction data
• Analyze patterns across multiple accounts to identify coordinated or emerging fraud trends (not just single-account reviews)
• Use SQL, Python, or similar tools to query datasets and support investigations
• Leverage fraud detection tools and risk-scoring systems to identify suspicious activity
• Execute investigations and document findings, escalating higher-risk or complex cases as needed
• Support tuning and optimization of fraud detection rules, alerts, and signal usage
• Partner with cross-functional teams to improve fraud detection coverage and data quality
• Monitor trends in ATO activity and contribute to ongoing detection strategy improvements
• Leverage AI/LLM tools to accelerate investigations, including querying data, identifying patterns, and summarizing fraud activity across accounts

• Bachelor’s degree from an accredited institution; preferred fields include quantitative disciplines such as Economics, Computer Science, Statistics, Mathematics, or similar
• 2+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with exposure to account takeover (ATO)
• 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends
• 1+ years of hands‑on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
• 1+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
• Familiarity with using AI/LLM tools (ChatGPT, Claude, etc.) to support data analysis or investigative workflows

• Experience working at a fintech company, technology company, or reputable financial institution
• Experience analyzing organized fraud rings or large-scale fraud patterns
• Familiarity with machine-learning–driven fraud detection systems or AI-assisted analysis

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to…