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HR Helpdesk Champion: Inbound Support & Solutions
Job in
Valley Stream, Nassau County, New York, 11580, USA
Listed on 2026-07-24
Listing for:
Ryder System, Inc.
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Ryder System, Inc. is seeking a Contact Center Representative in Albany, NY to triage and resolve employee inquiries. The role involves daily inbound calls and chats, escalating when needed, and contributing to the knowledge base with solutions.
Requirements include a high school diploma or GED, with HR-related degree preferred and 1+ year in HR or call center environments. Familiarity with case management systems such as Service Now or Salesforce is desirable.
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