Senior Associate, Associate Account Executive​/Accident​/Disability​/Absence

Location Designation:
Fully Remote

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you’ll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.  

to learn more about Group Benefits solutions.

The Associate Account Executive (Associate AE) is a developmental role designed as a career path into the Account Executive position. The role is responsible for managing a portfolio of clients primarily in the 250–499 lives segment with a focus on retention, growth, and service. The Associate AE partners closely with clients, brokers, and internal business partners to support renewals, strengthen client relationships, and deliver a high level of service, including a focus on upsell and cross-sell opportunities.

This role provides structured development to prepare talent for progression into larger segment Account Executive roles. We’re looking for a self-starter who thrives in a fast-paced environment, values building strong relationships, and is motivated by creating growth opportunities for both clients and the organization.

Preferred candidate location is within one of the following areas:
Chicago, Kansas City, St. Louis.

Client & Broker Relationships

• Serve as a trusted resource on products, coverages, systems, and processes.
• Build and maintain strong partnerships with clients and brokers, positioning yourself as a local market expert.
• Facilitate policy renewals, including census collection, underwriting negotiations, and presenting renewal recommendations.
• Represent New York Life at industry events to strengthen knowledge and expand networks.

Growth & Retention

• Identify and pursue upsell and cross-sell opportunities to expand client relationships.
• Develop strategies to achieve profitability and retention goals for your assigned book of business.
• Partner with underwriting and internal teams to negotiate policy changes on behalf of clients.

Collaboration & Leadership

• Navigate effectively within a matrix organization, coordinating with underwriting, sales, and service partners.
• Actively participate in training and development efforts.
• Participate in special projects, contributing ideas for process improvements.

Compliance & Operations

• Maintain accurate tracking across systems for renewals, pipeline, and client activities.
• Ensure all activities meet compliance standards and company requirements.

• Experience:
  
  Prior background in Life, Accident, Disability, and/or Leave benefits preferred.
• Skills:
  
  Strong negotiation, influencing, and organizational skills with the ability to manage multiple priorities.
• Communication:
  Exceptional written, verbal, and presentation skills; active listening is key.
• Mindset:
  High-energy, self-motivated, with a "sense of urgency" and "take-charge" attitude.
• Tools:
  Proficiency in MS Office; ability to leverage and present technology/online tools effectively.
• Education:
  
  BA/BS degree preferred.
• Licensing:
  Required state licenses.

• Complete structured 8-week training program, including mentorship milestones.
• Apply feedback to strengthen competencies in client engagement, presentation, and book management.
• Demonstrate readiness for promotion into the AE role.

• Customer Focus
• Problem Solving
• Interpersonal Savvy
• Organizational Agility
• Perseverance
• Priority Setting
• Clear and Effective Communication