Service Coordinators- of NY

Service Coordinator

The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients' homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply.

Key Responsibilities For Service Coordinators:

• Serve as the primary point of contact for assigned patients and their families.
• Conduct initial assessments, develop individualized service plans, and coordinate needed services.
• Manage a case load of up to 25 clients.
• Monitor patient progress and adjust service plans as necessary.
• Ensure compliance with state, program, and agency requirements.
• Maintain accurate and timely documentation for all patient interactions.
• Advocate for patients by connecting them with appropriate community resources and support services.
• Conduct quarterly in-person visits to patients' homes.
• Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care.

Qualifications For Service Coordinators:

• College degree required.
• Minimum of 3 years of experience in case management, care coordination, or related services.
• Strong interpersonal, organizational, and problem-solving skills.
• Ability to work independently in a remote environment while managing a caseload.
• Willingness and ability to travel quarterly to patient homes across service areas.

Location:

5 Boroughs, Spring Valley, Hudson Valley Region