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Customer Service Representative - Gastroenterology
Job in
Valparaiso, Porter County, Indiana, 46383, USA
Listed on 2026-07-16
Listing for:
Community Health Systems
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to customer inquiries via phone, email, live chat, and written correspondence in a courteous and professional manner;
Handle inbound calls from internal and external customers, create service cases and document interactions;
Research and resolve customer billing issues and service-related concerns in accordance with policies;
Update and maintain customer records and case notes in the system with complete documentation;
Collaborate with internal departments to escalate and resolve complex issues and ensure customer satisfaction
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