Area Supervisor; Valparaiso

## Description AREA SUPERVISOR - LOCATE STATUS:
Full Time, Employee RELEVANT

WORK EXPERIENCE:

Experience in locating required and supervisor experience required

Reports to:

Regional Supervisor Locating Services Direct Reports:
Locate Technicians

JOB SUMMARY:

* Monitoring tickets throughout each day on the Northern Lights portal and trading/moving them as needed to accommodate volume and efficiency
* Locate a designated area or where help is needed to regulate volume and maintain customer quality
* Assist with monthly field and computer audits as directed by the Regional Supervisor
* Monitoring hours through Clock Shark each day
* Thoroughly read emails, checking emails/text messages often, acknowledge and follow up on emails that are sent to you
* Keep your phone on you and be available 24/7 with assistance
* Supervise locators / handle personnel issues with assistance from management and HR (as needed)
* Timecard Review and approval Sunday evenings via email to the Regional Supervisor
* Coordination of vacation schedules
* Support team members with daily issues/concerns
* Maintain and boost morale with locators in the field
* Locate in areas that need assistance or troubled specific locates
* Determine the working hours of locators so that ticket volume can be managed.
* Assist with shooting difficult locates -  schedule and assist with Meet-up .
* Responsible for equipment calibration and documentation of calibration.
* First level - damage/damage reports initial documentation
* Training new locators
* Support safety initiatives per company policy PERSONAL ATTRIBUTES:
* Self-motivated and able to learn quickly
* Team-oriented and have exemplary character
* Safety focused
* Strong Communication NORTHERN LIGHTS OFFERS:
* Competitive pay
* Paid Holidays and Vacation Time.
* Affordable benefits include Medical, Dental, Vision, STD, LTD, and Life Insurance
* 401(k) Plan - with match!

Northern Lights Locating and Inspection is an Equal Opportunity Employer.## Qualifications JOB REQUIREMENTS
* Attention to Detail
* Willingness to Travel (75% +)
* Excellent troubleshooting and problem-solving skills.
* Expertise in the locating industry
* Ability to maintain a consistent teamwork mentality.
* Knowledge of Northern Lights policies.
* Good verbal and written communication skills.
* Able to pass a drug screen
* Must have a valid Driver's License and the ability to obtain a DOT physical certification.