Part-time 911 dispatcher Valparaiso, IN, US

Position

Description:

The Valparaiso University Police Department (VUPD) 911/Dispatcher receives incoming emergency and non-emergency calls, operates radio and computer systems, monitors campus safety alarms (Fire/Break-in alarms), and dispatches police and emergency services. Operating 24/7/365 out of the VUPD 911 Center at 813 LaPorte Ave, dispatchers support community policing, field safety, and regional communication networks. After-hours campus operator and maintenance dispatcher.

Job Title:

VUPD 911 Dispatcher / Public Safety Communications Operator
Department:
Valparaiso University Police Department

Location:

813 LaPorte Ave., Valparaiso, IN 46383

Employment Type:

Part-Time / Shift Work (24/7 rotation, including holidays and weekends)

• Emergency Communications:
  Answer incoming 911 emergency lines, routine calls, campus "Blue Light" emergency phones, and building call boxes.
• Non-Emergency Communication:
  During after hours, dispatch service calls for Facility Management and university operator.
• Resource Dispatching:
  Relay critical radio and telephone data to dispatch VUPD officers, local law enforcement, or local fire and EMS units.
• Campus Safety Monitoring:
  Actively track campus alarm circuits, building access systems, and security surveillance cameras.
• App Integration:
  Monitor and process safety requests, location sharing, and emergency alerts submitted via the VALPO SAFE mobile app.
• Mass Notification:
  Issue campus safety alerts and emergency notifications.
• Information Retrieval:
  Access state and federal law enforcement databases to run vehicle registrations, warrants, and background checks for field personnel.
• Clerical Duties:
  Maintain the electronic dispatch log, input facilities work orders, and route walk-in victims or visitors appropriately.

• High school diploma or equivalent
• Prior dispatch experience preferred.

• Communication:
  Clear speaking voice and active listening skills.
• Technical
  
  Skills:
  
  Proficiency with Computer-Aided Dispatch (CAD) systems, multi-line phone networks, and radio equipment.
• Multitasking:
  Skill to extract accurate data from frantic callers while typing and dispatching units simultaneously.
• Certifications:
  
  Ability to obtain and maintain IDACS (Indiana Data and Communications System) certification.
• Background Clearance:
  Must clear a thorough criminal background check, and fingerprinting.

Candidates must uphold the VUPD Core Values in every interaction:

• Integrity:
  Honest, truthful, and trustworthy conduct both on and off duty.
• Respect:
  Compassionate, mindful service that ensures fair, impartial, and unbiased policing while embracing diversity.
• Service:
  Strong partnerships with students, faculty, and staff that prioritize community safety and foster a secure campus culture.
• Accountability:
  Full ownership of law enforcement duties, dedication to upholding professional standards, and a commitment to continuous improvement.

All offers of employment with Valparaiso University are contingent upon the clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, they will also include credit history. Background checks will be conducted on all final candidates for employment.