Direct Sales Agent Specialist

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto, accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Direct Sales Agent Lead Specialist is responsible for leading, coaching and developing a retail store's team members to attain sales goals in the assigned store, emphasizing customer satisfaction and profitable growth. In addition to growing and retaining the current customer base by implementing new business and marketing strategies, this role also coordinates the activities of store staff in the areas of sales reporting, sales administration, and workforce scheduling.

The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business.

This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts.

• Achieve sales goals through new business, cross-sell, and retention
• Build and maintain a consistent pipeline, including local lead generation and referrals
• Develop relationships within the community (e.g., dealerships, events, local partners) to support business growth
• Conduct outbound prospecting and follow-ups to convert opportunities into sales
• Partner with leadership to support sales and local marketing initiatives
• Stay informed on products, underwriting guidelines, and market competition
• Deliver results aligned with performance standards, compliance requirements, and customer experience expectations

• Day 1 Benefits
• Medical, Dental, Vision, Tuition Reimbursement, Pension and so much more
• 20 PTO Days per year and 6 paid holidays
• Ability to sell a multitude of industry-leading products through retail stores and phone
• Entrepreneurial, performance-based, and results-focused culture
• Multi-tiered and comprehensive paid training program
• Base hourly rate plus uncapped monthly incentive

• 0–2 years of experience
• P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company

• Active Learning
• Active Listening
• Business Rules
• Communication
• Cooperation
• Customer Service
• High Reliability
• Professional Integrity
• Sales
• Time Management

Base compensation: $20.00 per hour. Total compensation may include incentive pay, such as commissions and bonuses, based on individual and team performance.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

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