Software Engineer

Location: Van Wert, OH;
Dublin, OH
Work Model: Hybrid
Position type: Full time - salary

We’re a team of employees passionate about delivering best‑in‑class customer service and driving innovation in claims management. Integrity, relationships, and excellence are at the heart of everything we do.

Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!

Commercial Lines is a major growth engine for our company, and that momentum puts the Policy Ops CL team on the front lines of innovation. As the business grows, our engineers lead the way designing and delivering modern solutions that incorporate agentic reasoning, AI‑assisted decisioning, and intelligent workflows into mission‑critical systems.

We’re looking for a Software Engineer who’s excited by growth, ownership, and the chance to be part of a team that’s building what’s next and not just maintaining what already exists.

• Practice AI‑first development by using AI tools (such as Claude Code) to generate code, pull requests, tests, and design options that the engineer reviews, validates, and refines.
• Actively evaluate whether agentic or AI‑driven solutions are appropriate for a given problem and implement them when they provide leverage over traditional deterministic approaches.
• Maintain strong engineering discipline by validating AI output, ensuring appropriate test coverage, and holding delivered solutions to reliability, security, and quality standards.
• Own the delivery of assigned work from design through implementation by ensuring code, documentation, and artifacts are created, reviewed, and integrated according to team standards, regardless of whether they are authored by the engineer or generated with AI assistance.
• Translate high‑level objectives into concrete implementation plans by analyzing designs, understanding system architecture, and determining the coding, integration, and configuration work required.
• Ensure appropriate testing is in place (unit, integration, schema, and verification tests) by reviewing test coverage, validating outcomes, and improving the test strategy.
• Identify, debug, and resolve issues in code or behavior using a systematic approach, and propose improvements to testing strategies, CI/CD pipelines, or the software delivery process.
• Apply existing patterns and approaches when designing functionality, remain mindful of introducing breaking changes, and clearly communicate risks and impacts to the team and stakeholders when changes are required.
• Choose between existing and new patterns or techniques with minimal guidance, and clearly communicate trade‑offs when selecting one approach over another.
• Collaborate actively with engineers, product managers, and stakeholders to implement changes, verify expected behavior, and incorporate feedback into delivered solutions.
• Communicate progress, risks, and blockers regularly to the team, and participate in pairing, design discussions, and reviews as expected by the team’s working agreements.
• Conduct and participate in peer reviews by focusing on correctness, maintainability, testability, and alignment with team standards, regardless of how the code was produced.
• Provide constructive feedback to peers, including junior engineers, on code organization, testability, and adherence to agreed‑upon patterns and practices.
• Seek feedback from more senior engineers through mechanisms such as peer review, RFC‑based development, pairing, or stand‑ups, and apply that feedback to improve solutions.
• Coach newer engineers on team norms, tools, processes, and documentation, helping them understand why standards exist, not just what they are.
• Contribute feedback to team and organizational standards by sharing what is working, what is friction‑heavy, and what could improve delivery and developer effectiveness.
• Apply security policies and tooling appropriately, understand compliance requirements, and raise risks or concerns early during design and implementation.
• Understand the team’s monitoring and operational philosophy, use available operational data to reason about system behavior, and…