Specialist, RES, Scheduling

Qualifications

Required:

Education

• Successful completion of a two-year diploma or an associate's degree in a related discipline.
• Two (2) years of related experience in the business area of expertise, preferably in a Registrar's Office.
• An equivalent combination of experience and education may be considered.
• Advanced knowledge and experience with an integrated student record system (e.g. Banner).
• Knowledge of post-secondary policy and procedures, programs and registrarial processes.
• Knowledge of the BC post-secondary system.

Skills & Abilities

• Excellent written and verbal communications skills.
• Excellent ability to pay attention to detail and enter data accurately.
• Excellent organizational skills and ability to set priorities when encountering conflicting demands.
• Demonstrated ability to provide excellent customer service, respond to enquiries and provide information, assistance and related services to the general public, faculty, staff, and students.
• Ability to work well under pressure, dealing with a constant flow of enquiries, requiring endurance and stamina and the need to stay focused over prolonged periods of time.
• Ability to work with challenging or difficult situations.
• Ability to work independently and in a team environment.
• Ability to multitask and work with frequent interruptions, while adhering to strict deadlines.
• Ability to investigate and listen in order to solve problems and provide solutions.
• Excellent ability to maintain collegiality, team work and a respectful workplace environment.
• Ability to foster effective communication and teamwork among employees, facilitating understanding of individual, team, and organizational goals.
• Ability to ensure that all employee and customer interactions are respectful, service focused, and collegial.
• Ability to support RES team in change management which may include enhancing activities that drive change in collaboration with the change team.
• Ability to interpret and apply College, government, and departmental policies, procedures and guidelines.
• Ability to exercise judgement, tact and discretion.
• Ability to maintain confidentiality of records and information.
• Intermediate level in the use of standard computer applications including word processing (Word), spreadsheets (Excel), presentation (Power Point), and email.
• Ability to achieve a keyboarding speed of 40 wpm.

Additional Info:

Please note that this position is not student-facing. The Scheduling Specialist conducts course and exam scheduling for regular studies courses. This position interfaces primarily with faculty and staff.

Hours & Days of Work: 8:30am - 4:45pm, Monday to Friday.

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.

** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **

We offer the following benefits:

• Extensive medical, dental, and vision coverage

• Hybrid-work program for eligible positions

• Generous vacation package plus paid time off during college winter closure (1 week in December)

• Employer paid defined benefit pension plan

• Potential eligibility for educational, training, and developmental programs

• Access to on-site daycare subject to availability

• Tuition waivers for courses at Langara College, subject to space availability

• Course/program tuition reimbursements

• Wellness classes and campus engagement events

Salary Range:

Pay Grade:

Scheduled Weekly

Hours:

Hours may vary according to the needs of the department.

Compressed Workweek (Fortnight):

Closing Date:

People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders.

Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2

SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please us.

If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this…