Receptionist, Administrative​/Clerical

Overview

As our Receptionist
, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5-star guest experience. Whether you’re greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.

We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees.

• Master of First Impressions:
  Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
• Communication Hub:
  Route global calls and handle sensitive inquiries with absolute discretion and a business-first attitude.
• Access Control:
  Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
• Operational Support:
  Be a team player, cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
• Event & Meeting Support:
  From ordering top-tier catering to setting up high-tech conference rooms, ensure every meeting goes smoothly.
• Workspace Maintenance:
  Keep the reception, barista, and pantry areas pristine and stocked.

• Customer-Obsessed:
  You are driven by client satisfaction and have a can-do attitude about any task.
• Professional Demeanor:
  Polished appearance, excellent English communication skills, and ability to stay calm under pressure.
• Tech-Savvy:
  Comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
• Detail-Oriented:
  You notice the small things and address them before they’re noticed by others.

• Education:
  
  High School Diploma or equivalent required.
• Experience:
  
  1–3 years in professional settings (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
• Physical Ability:
  Comfortable walking, standing, and occasionally lifting up to 40 lbs.
• Reliability:
  Punctual and prepared to own your assigned work hours.

This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every day.

• Career Growth:
  Opportunities to learn new skills and explore diverse career paths.
• Learning & Development: A culture of continuous development to help you excel.
• Talent Recognition: A variety of programs to recognize performance.
• Benefits:
  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter/Transit and Parking, Insurance options, Legal and Identity Protection, Discounts, 401k with matching, Paid Time Off.
• Note:
  
  Benefit offerings may vary by role; regular positions under 30 hours/week may have different offerings.

SPS is an award-winning employer offering outsourcing solutions that leverage Intelligent Automation (AI & Robotic Process Automation) in more than 22 countries. Services include Mailroom Management, Office Services such as Reception, Lobby Concierge and Conference Room Management, and Document Processing across sectors including banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies.

SPS is committed to delivering a high-caliber outsourcing experience and offering our employees challenging and exciting career opportunities in North America and globally. We invest in professional development and offer competitive benefits and diverse training programs to build careers. We embrace the uniqueness of our employees and promote fair and equal treatment for all people, applicants, and employees by fostering a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only:
We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI tools, prompts, scripts, or real-time assistance during any interviews. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities.

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By submitting an application you certify that the information provided is true and complete and that you have not knowingly withheld any information that might affect your chances for hiring.