Manager, Office Operations

Role Overview

We are looking for a Manager, Office Operations to lead an administrative team across our Vancouver, Langley, and Whistler offices. This replacement role requires travel within the regions and will own the following responsibilities.

• Lead an administrative team of 5 team leads, hiring, onboarding, training, guidance and coaching.
• Oversee and manage administrative activities and office operations for multiple offices, ensuring alignment with firm goals and objectives.
• Streamline administrative processes across the offices, implementing best practices and providing support to all service lines to maximize efficiency and productivity.
• Collaborate with leaders to ensure efficient and effective client service delivery.
• Coordinate with service line leaders to support administrative needs and provide efficient solutions.
• Foster a positive work environment, promoting teamwork, open communication and high engagement.
• Manage and coordinate office operations, including facilities management, renovations, relocations, repairs, maintenance and supplies.
• Monitor and evaluate office processes, identify areas for improvement and implement consistent processes across locations.
• Manage office expenses, reviewing and approving supplier invoices.
• Participate in budget planning for office expenses.
• Serve as a central point of contact for internal communication and foster effective communication within the Vancouver area offices.
• Organize and coordinate office events such as conferences and social gatherings.
• Maintain facilities and administrative etiquette standards to ensure a top‑tier experience for all team members and guests.
• Ensure compliance with regulatory requirements regarding office operations, health and safety, and security.

• 5+ years of proven exemplary leadership of an administrative team, preferably in a multi‑office environment.
• Experience in virtual leadership and cultivating team collaboration.
• Exceptional interpersonal skills with the ability to foster a positive, inclusive work environment and to collaborate at all levels.
• Proven experience as an Office Manager or in a similar role, preferably overseeing operations across multiple offices.
• Proficient in using MS Office, MS Teams, Excel; experience with Workday is an asset.
• Strong problem‑solving, analytical, and communication skills, both written and oral.
• Dedicated to providing exceptional client service with high quality work and attention to detail.
• Proven ability to adapt and lead in a constantly changing business environment.
• Process improvement mindset focused on innovating ways of working and improving the end‑user experience.
• Ability to work in an agile environment.

The expected range of compensation for this role is $75, annually.

Flexible benefits from day one, market‑leading personal time off, performance‑based cash compensation, wellness reimbursement, and a supportive community environment. If you require accommodation to complete the application process, please contact us.