Field Support Representative at Ricoh

Advance your career as a Field Support Representative with Ricoh, focusing on Managed Services locations. This role is vital for smooth operations, customer interactions, and document management.

As a Field Support Representative, you'll ensure that all Managed Services locations function well. Your tasks will range from mail processing to assisting in the Copy Centre. Collaborating with the Site Manager and training new team members will also be key components of your role.

Key Responsibilities:

• Process incoming and outgoing mail efficiently

• Handle all copy and printing requests

• Assist in training staff and improving processes

• Maintain accurate billing logs and reports

• Provide front desk receptionist duties when required

Requirements:

• High school diploma or equivalent experience

• At least 1 year in mailroom or copy centre roles

• Proficient in office software and equipment

• Excellent communication and relationship-building skills

• Ability to lift up to 50 lbs as needed

Bring your operational expertise and customer focus to Ricoh as a Field Support Representative.
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