Billing Administrator

Position Summary

Reporting to the Operations Manager, the Billing Administrator is required to process all paperwork related to the operation of the Service Department, in order to produce service invoices on a weekly basis.

• Review services that have been verified as complete by the service team and validate all paperwork and costs are incurred.
• Review technician notations & supporting documents to ensure a clear correlation of events to support billable charges.
• Apply stock (truck) or other miscellaneous charges and/or verify vendor pricing associated with the services.
• Compile all information pertaining to individual service jobs and prepare for billing.
• Submit weekly audit batch for manager approval, then distribute invoices and supporting documents to customers via email, portals or mail.
• Process customer complaints and billing queries.
• Ensure monthly budget numbers are being met.
• Review available billable opportunities with branch administrators and dispatch teams to encourage additional items to flow onto the billing reports.

• 2+ years’ experience in billing/invoicing or finance/accounting experience.
• Proficiency in MS Word, Excel & Outlook.
• Accurate keyboarding skills including use of numeric keyboard pad with an ability to sustain keyboarding/typing.
• Accountable – Takes ownership of personal workload, manages tasks and sets priorities based on business needs.
• Attention to Detail – Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
• Time Management – Balances a myriad of tasks; prioritizes duties as needed.
• Communication – Ability to effectively communicate both verbally and in writing in English.
• Teamwork – Positive self‑starter with the ability to work individually as well as part of a team but can also self‑manage and work independently.
• Flexible – ability to be agile and change priorities as needed.
• Experience/knowledge of Microsoft products (Word, Excel and Outlook).

We offer a wide variety of benefits including the following:

• Comprehensive health, dental and medical benefits, including wellness supports
• RSP matching and generous vacation
• Service milestones and peer recognition
• Employee discounts and incentives
• Hybrid working models, where applicable

Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

Join us… Make a difference.