Estate Administrator Royal Trust

Position: Estate Administrator at RBC Royal Trust
Join RBC Royal Trust as an Estate Administrator and provide quality support with estate matters in Vancouver. You'll handle client inquiries, maintain records, and ensure compliance with processes for exceptional service.

In this full-time role, you will effectively assist Estate Officers and ensure estate account accuracy while maintaining high client service standards. Your responsibilities include responding to inquiries and collaborating with a team dedicated to helping clients throughout the estate settlement process. Strong communication and organizational skills are essential to succeed in this position.

Key Responsibilities:

• Assist Officers with all administrative estate tasks

• Ensure accurate internal account information in systems

• Maintain communication with clients and internal contacts

• Investigate inquiries and refer complex issues as needed

• Respond promptly to client calls in key situations

Requirements:

• Post-secondary education and CETA1 course completion

• Intermediate to advanced Microsoft Excel and Word skills

• Exceptional written and verbal communication abilities

• Minimum one year experience in financial services preferred

• Strong interpersonal and problem-solving skills

Bring attention to detail, high standards of service, and teamwork to make a difference in clients' lives at RBC Royal Trust in Vancouver.
#J-18808-Ljbffr