Portfolio Services Officer
Job Description & How to Apply Below
Reporting to Property Services Coordinator Supervisor
Summary
The Portfolio Services Officer is responsible for providing functional and administrative support to the account in one or more of the following areas:
Environmental, Health & Safety, Contract Administration, Operation support, Administration and the Computerized Maintenance Management System. This position acts as the account contact in a specific functional area as well as provides administrative support to the managers as required.
Key
Duties & Responsibilities
Provide day‑to‑day functional support, guidance and information to Team Members and Account management
Lead, coordinate and assist with special function as assigned
Organize, coordinate and document manager meetings, including meeting minutes, project tracking updates, action logs and all required follow-up
Plan, organize and coordinate client meetings and external travel for managers as required, including travel booking, external meetings and expense reporting
Prepare communications, presentations, agendas, minutes and spreadsheets for specific projects and assignments
Research and compile data related to functional groups and support
May be responsible for the collection of technical data and the maintenance of databases
Generate regular and ad‑hoc reports for the account, as required
Develop, implement and update procedures pertaining to functional area
May be required to facilitate information sessions and/or training sessions for BGIS Canada's Team Members
May support quality assurance inspections of portfolio properties to ensure service delivery meets or exceeds contractual requirements
Other duties as assigned
Decision Making Capacity
Must be able to organize their schedule to ensure that contract deliverable dates are met
Must be able to evaluate and escalate service requests based on a pre‑determined prioritization criteria
Recommendations and decisions will be made with the client’s best interest in mind
Knowledge & Skills
Community college diploma or equivalent training (e.g., RPA, CET)
More than one year up to three years of job‑related experience
May require technical knowledge and expertise of particular functional area
Strong computer skills
Strong written and verbal communication skills
Proven analytical skills and problem‑solving ability
Advanced knowledge of Microsoft Office applications, including Excel, PowerPoint, Word
Exposure to Access, Maximo, Oracle, and Crystal Reports is beneficial
Excellent time‑management skills
Confidentiality and discretion as will be exposed to highly confidential information
Licenses and/or Professional Accreditation
Required Security Clearance, where applicable
This position requires a Reliability Security Clearance.
This is a regular, full‑time position with a salary range of $45,968 - $57,461 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
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