Administrative Support Health Clinic

Position: Administrative Support for TELUS Health Clinic
Support TELUS Health clients as an Administrative Associate in Vancouver. This full-time position focuses on delivering outstanding customer service and efficient administrative support.
At 300-808 Nelson St, you will be the welcoming face of the clinic, greeting clients and managing their appointments.

Your role will require collaboration with various stakeholders and responding to inquiries to ensure the highest level of client satisfaction. Handling billing tasks and maintaining privacy is essential, as is your ability to manage diverse client interactions effectively.

Key Responsibilities:

• Greet clients professionally, fostering a welcoming environment

• Ensure smooth scheduling of all appointments

• Handle client feedback for service improvement

• Deliver reports and maintain client confidentiality

• Collaborate across departments to enhance client care
Requirements:

• High school diploma required

• 1-2 years in a related field desired

• Strong organizational and communication capabilities

• Experience with Microsoft programs and Google Workspace

• Skills in conflict resolution and empathy towards clients
Bring your customer service passion and administrative skills to TELUS Health and transform client experiences.
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