CLK R - Emergency Coordination Centre; ECC Clerk

CLK 09R - Emergency Coordination Centre (ECC) Clerk

Position Classification: Clerk R9

Union: GEU

Work Options: On-Site

Location: Multiple Locations, BC CA (Primary) – Saanichton, BC CA;
Victoria, BC V9B 6X2 CA

Salary Range: $54,684.22 – $61,647.97 annually

Job Type: Regular Full Time (Temporary until 28 November 2026)

The Provincial Response Operations team is an established and dedicated group of approximately 50 emergency management professionals delivering 24/7 response coordination across British Columbia. Working alongside partners such as the BC Conservation Officer Service, search and rescue teams, and other agencies, the team plays a critical role in supporting public safety and environmental protection through fast‑paced, high‑impact operations.

The ECC Clerk serves as a front‑line contact, receiving and managing reports from the public, partners, and clients related to wildlife conflicts, environmental violations, and all‑hazard incidents. This role directly supports public safety and environmental protection, offering the opportunity to contribute to meaningful work in a dynamic, around‑the‑clock environment with a structured shift schedule.

• Grade 12 education or equivalent.
• Experience in a contact centre, call centre or similar fast‑paced environment (preferred).
• Minimum one (1) year of administrative experience.
• Experience and/or training in Microsoft Office Outlook, Word, and Excel applications.

• Work 10‑hour shifts on a 4‑days‑on / 4‑days‑off schedule that may include holidays, weekends, early mornings, and evenings.
• Work overtime and/or be placed on standby with limited notice.
• Work at alternate locations, as needed during emergencies and business disruptions.

For questions regarding this position, please contact Brendan Ralfs at

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award‑winning employer and offers employees competitive benefits, learning opportunities and a chance to engage in rewarding work with exciting career development opportunities.