Client Experience & Administrative Assistant

West Broadway | Vancouver, BC

$21/hour | Part-Time In-Office | No Evenings or Weekends

For more than 40 years, MPS Executive Suites has provided professional office space, meeting facilities, virtual office services, and administrative support to businesses of every size. Today, we proudly support more than 250 clients representing virtually every industry imaginable.

Our team often says that one year at MPS feels like three years anywhere else because of the incredible variety of businesses, industries, and experiences you'll encounter. If you enjoy learning, thrive on variety, and want to build valuable business skills, you'll never stop growing here.

As our Client Experience & Administrative Assistant
, you’ll help keep our busy business centre running smoothly while supporting our Client Experience team. You’ll work alongside our Community Manager and Client Experience Coordinator to ensure every client and visitor receives exceptional service.

We’re looking for someone who genuinely enjoys helping people, takes pride in staying organized, and loves being part of a supportive team. This role is perfect for someone looking to gain experience in a professional office environment while building valuable administrative and client service skills.

• Welcome clients and visitors with warmth and professionalism.
• Answer and direct calls using our multi-line telephone system.
• Assist with meeting room preparation and bookings.
• Process incoming and outgoing mail and courier deliveries.
• Scan, file, print, and prepare documents.
• Provide administrative support to the Client Experience team.
• Help ensure the reception area and business centre remain welcoming, clean, and organized.
• Provide additional coverage during busy periods, lunches, vacations, training, and special projects.

• Genuinely love helping people.
• Enjoy working in a fast-paced environment.
• Have a positive, team-first attitude.
• Naturally notice what needs to be done and jump in to help.
• Are dependable, organized, and detail-oriented.
• Enjoy learning new things and taking on new challenges.
• Take pride in delivering exceptional customer service.

• Previous experience in customer service, reception, administration, or hospitality.
• Exceptional spoken and written English communication skills, with the ability to communicate clearly, confidently, and professionally with clients in person, by phone, and by email.
• Strong organizational skills and attention to detail.
• Comfortable using Microsoft 365 and learning new software.
• A professional, friendly, and positive attitude.
• Ability to work independently while supporting a collaborative team.

• Experience working with a multi-line phone system.
• Experience in a professional office environment.
• Experience with scheduling, reception, or administrative support.

You’ll be joining a close-knit team that values collaboration, initiative, and exceptional client service. This role offers the opportunity to learn from experienced professionals, build valuable business skills, and gain exposure to a wide variety of industries and clients.

For the right person, this position offers the opportunity to grow as the business grows.

• $21.00 per hour.
• Flexible part-time schedule, no evenings or weekends (minimum 10 hours a week).
• Conveniently located with easy access to public transit.
• Supportive, collaborative, and professional team environment.

• Opportunities to learn, grow, and develop new skills.