Disability Claims Administrator

Disability Claims Administrator helps manage disability benefit payments and supports customers with claim related calculations and questions. The role focuses on reviewing financial details, processing payments and maintaining accurate claim records.

In this position, you will calculate disability benefits, review claim information, explain payment details and support claims teams with administrative and financial tasks.

Canada Life offers a supportive work place where employees are encouraged to learn, grow and succeed together. The company provides excellent benefits, feasible work arrangements and a positive environment. Look over the job post below to learn more.

Company Name : Canada Life
Location : Vancouver, British Columbia, CA
Salary : $43,300 – $58,600 annually
Job Type : Full time
Start date : As soon as possible
Benefits : Career growth support, learning programs, education reimbursement, flexible health and dental coverage, mental health support, paid vacation and personal days, volunteer day, company matched pension, investment options, employee discounts, recognition programs, mentorship programs and social events.

• Disability Claims Administrator is a claims support role that manages disability benefit payments and claim records.
• This is a temporary full time position with an 18 month contract.
• The role follows a hybrid work arrangement with two days each week in the Vancouver office.
• You will support disability claims teams and assist customers with payment related questions.
• The position offers competitive pay along with valuable learning and career development.

• Complete financial information for new claims and prepare initial benefit calculations.
• Calculate and issue long term and short term disability benefit payments.
• Perform disability benefit calculations, rehabilitation calculations and partial period calculations.
• Calculate underpayments and over payments and process refunds and adjustments.
• Explain benefit calculations, payments and tax related information to customers.
• Manage the CPP application process and follow up on claim status.
• Request and assess medical updates for long term disability claims.
• Verify other income calculations and complete required follow ups.
• Support claims teams with administrative and financial duties.
• Review data reports and resolve system discrepancies.

• Complete post secondary education with a strong financial background or have equivalent related work background.
• Have excellent mathematical and critical thinking skills.
• Show strong management and time management skills.
• Have strong verbal and written interaction skills.
• Be skilled in MS Suite and learn new industry software.
• Have strong problem solving skills.
• Complete a Reliability Status Security Clearance after receiving an offer of employment.