Sr. Business Analyst

About the Insurance Council

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted insurance agents in British Columbia.

Why Work for the Insurance Council?

Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.

• We offer a comprehensive health and dental plan
• Work-life balance
• Hybrid work environment (work from office/primary residence in BC)
• Professional development
• Equitable employment opportunities

The Opportunity

The Senior Business Analyst (SBA) plays a critical role in bridging business strategy and technology delivery. This role focuses on a deep understanding of business challenges, regulatory and operational requirements, and translating them into clear, actionable requirements and solution designs for delivery teams. The SBA is a trusted advisor to business leaders, ensuring that technology solutions are driven by business value, practicality, and long-term organizational outcomes.

This role emphasizes business insight, problem-solving, and solution design, rather than hands-on technical implementation.

Duties and Responsibilities

• Partner with business leaders and stakeholders to understand strategic priorities, operational challenges, and regulatory requirements
• Analyze complex business problems and identify practical, value-driven solutions aligned with organizational objectives
• Define future-state business processes, capabilities, and operating models
• Translate business needs into clear, structured requirements (e.g., business requirements, functional requirements, user stories, acceptance criteria)
• Ensure proposed solutions are feasible, scalable, and aligned with business priorities and constraints
• Act as the primary liaison between business stakeholders and technical delivery teams
• Translate business concepts, policies, and processes into technical items that development teams can understand and implement
• Work collaboratively with architects, developers, and vendors to ensure business intent is accurately reflected in technical designs
• Facilitate workshops, interviews, and working sessions to elicit requirements and validate solutions
• Challenge assumptions and help stakeholders clarify what problem they are truly trying to solve
• Provide clear, concise recommendations to senior leaders, supported by analysis and business rationale
• Manage stakeholder expectations by balancing business needs, timelines, risks, and delivery capacity
• Ensure requirements are traceable to business outcomes and strategic objectives
• Support business case development, cost-benefit analysis, and impact assessments
• Validate delivered solutions against business requirements and expected outcomes
• Identify opportunities for process improvement, simplification, and efficiency

Qualifications and Experience

• 7+ years of progressive experience in business analysis, solution design, or business consulting roles
• Bachelor’s degree in Business Administration, Economics, Public Administration, or a related field (or equivalent experience)
• IIBA CBAP certification an asset
• Proven experience translating complex business problems into structured, actionable requirements
• Strong understanding of business operations, process design, and organizational change
• Exceptional ability to understand and articulate business needs, risks, and opportunities
• Ability to design solutions that balance business value, practicality, and sustainability
• Strong critical thinking, problem-solving, and decision-making skills
• Ability to influence without authority and build strong relationships across business and technology teams
• Skilled facilitator of discussions involving diverse perspectives and competing priorities

Minimum to Midpoint Salary Range: $98,524 - $123,156 per annum.
Upon hire, new employees will be placed in a starting salary between the minimum and P50 (midpoint) of the salary range. The P50 of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position.