Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!
Ourcore values:
- Integrity – We do what’s right, even when no one is looking.
- Improvement – We do it well. Then we do it better.
- Caring – We put ourselves in others’ shoes.
- Authenticity – We like people, not pretense.
- Determination – We kick down walls.
If you’re energized by long-term relationships, complex projects, and being a trusted partner to interior designers — keep reading.
Trail Appliances’ Designer Sales team is a specialized, relationship-driven group that works closely with the design and build community across the Lower Mainland. This role is about credibility, follow-through, and ownership, not transactional selling or quick wins.
Who This Role Is For- Prefer long-cycle, trust-based relationships over fast, transactional sales
- Enjoy managing multiple moving parts and solving problems as they arise
- Are commercially minded but relationship-first
- Take ownership and follow things through — even when it’s uncomfortable
- Communicate clearly and professionally with designers, clients, and internal teams
- Stay organized and calm in environments where details matter
- Build and maintain long-term relationships with interior designers, builders, and trade partners
- Become a trusted extension of your designers’ businesses — someone they rely on for clarity, responsiveness, and solutions
- Grow and manage a portfolio of active design relationships over time
- Support appliance selection and specification for custom homes and renovations.
- Manage projects from early planning through order placement, delivery, and post-sale follow-up
- Translate design intent, technical requirements, and budgets into accurate, well-structured orders
- Work cross-functionally with logistics, service, purchasing, and admin teams to move projects forward
- Anticipate challenges related to lead times, changes, and installation constraints
- Proactively communicate, course-correct, and keep projects on track
- Represent Trail Appliances as a professional, reliable partner in the design community
- Participate in curated designer events, learning sessions, and industry initiatives
- Contribute to a team culture that values collaboration, accountability, and continuous improvement
- Not a role where problems get handed off to someone else
- Not suited for someone who needs rigid structure or constant direction
- Experience in sales, design, construction, appliances, or a related industry
- Prior experience working with interior designers, builders, or trade professionals is a strong asset
- Comfort managing detailed orders, systems, and documentation
- Strong communication, organization, and follow-through
- Resilience and adaptability in a fast-moving, project-based environment
- Be part of a highly respected Designer Sales group with deep roots in the design community
- Work with premium appliance brands and best-in-class showroom environments
- Leadership that values trust, autonomy, and accountability
- Real relationship depth and long-term career growth
If this sounds like the kind of role where you’d do your best work, we’d love to hear from you.
We inspire possibilities, make shopping ridiculously easy, and help create special moments you ready to meet your team?
Additional InfoCity :
Richmond, BC
How to Apply?
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Website :
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