Senior Manager, Banking Products

Description   Our Story &

Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members:
As a Senior Manager in the Commercial Banking Products team, you will be developing innovative solutions in the form of products, services or technologies for commercial and small business that solve for evolving needs of the member and employee. You will be instrumental in establishing prioritized roadmaps and ensuring the successful delivery of initiatives that fall within your portfolio. You will be leading a team of product managers with an alignment towards increasing member and employee satisfaction and achieving business objectives by bringing better solutions to market.

In this role, you will report to the Director, Commercial Banking Products.
This is a permanent, full-time role that will report to the Director, Product - Commercial Banking. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.
How You'll Make an Impact:
Leading, coaching, and developing a team of product managers by modelling a growth mindset and supporting ongoing professional development
Defining and driving product strategy and prioritized roadmaps informed by stakeholder input, member and employee needs, and data-driven insights, while balancing performance and risk
Leading commercial lending and deposit pricing analysis and developing pricing strategies aligned with business objectives and risk appetite
Owning and managing the commercial product portfolio, including overall performance and P&L accountability
Partnering with peers and senior leaders to identifying and executing opportunities to grow and improve the portfolio across member impact, risk, technology, innovation, volume, and revenue
Establishing, embedding, and continuously evolving strong product management practices across the team
Diving into execution details when needed to unblock progress and ensure high-quality outcomes
You have:
6+ years of relevant experience in product management within the financial services industry, along with a post-secondary degree in Business or a related field (or an equivalent combination of education and experience); experience in commercial and small business banking is an asset
Proven experience delivering and managing banking products within complex, enterprise, and multi-vendor technology environments
Deep knowledge of product risk management, including regulatory considerations across the product lifecycle
Solid grounding in banking product management practices, industry standards, and compliance requirements
Strong understanding of agile product management principles and how to apply them in regulated environments

Experience with commercial product pricing analytics, including margin, risk, and competitiveness trade-offs is an asset
Understanding of commercial banking products, market dynamics, and the broader business banking landscape is an asset
Ability to translate ambiguity into clear direction, priorities, and action
Excellent communication and collaboration skills, with the ability to engage diverse stakeholder groups
Experience incorporating user experience and journey design best practices into banking products is an asset
Bonus points, if you have:
Certification in Product Management or Business Analysis
Added bonus if you have a Masters’ Degree in any of the above disciplines
You are:
You are a…