Program Manager - Global Fulfillment Strategy

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

The Global Fulfillment Strategy team serves as the strategic engine for lululemon’s Global Fulfillment organization - lean by design, operating with high impact across a broad mandate through analytical excellence, structured thinking, and strong cross-functional partnerships.

The team helps Global Fulfillment leadership clarify what needs to be solved, what decisions are required, what inputs are needed, and how priority initiatives should move forward. Areas of focus include network strategy, fulfillment capability development, investment prioritization, operational risk mitigation, and emerging business requirements.

The Supply Chain Program Manager supports this work by coordinating strategic programs, maintaining clear documentation, enabling stakeholder alignment, and helping advance critical capital initiatives with discipline and follow-through.

• Support Global Fulfillment strategic programs, with emphasis on capital planning, early-stage initiative development, and high-priority business needs across the fulfillment network.
• Partner with stakeholders to develop clear scope of work, project charters, workplans, assumptions, benefits, resourcing needs, risks, dependencies, and milestones.
• Coordinate capital planning and initiative inputs across cross‑functional partners, helping connect business requirements, cost considerations, operational needs, and decision points.
• Advance priority and time-sensitive initiatives by organizing work streams, tracking progress, and helping move actions and deliverables to completion.

• Partner across Global Fulfillment, Supply Chain Strategy, Finance, Operations, Technology, Product Management and third‑party stakeholders as needed to align priorities, inputs, planning assumptions, and execution needs.
• Lead cross‑functional working sessions and maintain clear documentation of key takeaways, decisions, actions, owners, risks, dependencies, and escalation needs.
• Develop executive‑ready materials, including program charters, strategy updates, decision briefs, roadmap summaries, portfolio planning inputs, governance updates, and business case support.
• Translate complex strategic, operational, and cross‑functional information into clear narratives that support alignment, prioritization, and leadership decision‑making.

• Build and maintain repeatable program management tools, trackers, templates, and documentation standards to support intake, planning, execution, reporting, and governance.
• Maintain consolidated views of timelines, resources, work streams, milestones, risks, dependencies, budgets, change requests, and intake needs as applicable.
• Support consistent operating rhythms through meeting preparation, agenda development, note capture, action tracking, follow‑up coordination, and knowledge management.
• Improve program management practices across functions by refining processes, tools, standard operating procedures, and ways of working that improve delivery, consistency, and efficiency.

• B.A./B.S. in Business, Engineering, Supply Chain, Operations, or a related discipline.
• 7+ years of experience in program/project management, consulting, operations, strategic planning, supply chain, or a related field.
• Demonstrated experience translating ambiguous business needs into structured programs, plans, charters, and decision materials.
• Strong cross‑functional partnership…