Job Description & How to Apply Below
Drive partner success as an Account Manager at Fresha, the leading AI-driven platform in beauty and wellness. Engage with a curated portfolio, focusing on onboarding and relationship management.
Fresha is looking for an Associate Account Manager to contribute to its global growth. In this role, you will manage partner onboarding and ongoing relationships by collaborating closely with commercial, marketing, and product teams. Your focus on customer success will aid partners in maximizing their use of the platform and improving retention rates.
Key Responsibilities:
• Manage onboarding lifecycle for new partners
• Balance project management and relationship duties
• Cultivate strong, long-term relationships with partners
• Drive partners' success and value from Fresha
• Maintain organized contact strategies to reduce churn
Requirements:
• 2+ years in Account Management or Customer Success
• Professional French proficiency preferred
• Strong project management and organizational skills
• Customer success mindset above sales quota
• Experience in SaaS or SMB environments
Leverage your project management skills and customer-centric approach to make a significant impact at Fresha.
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