Transformation Management Office - Senior Manager​/Manager, Business Transformation & Operations

THE BUSINESS

Aritzia’s Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America—including Toronto, New York, Los Angeles, and Seattle—creates a workplace network strategically designed to support our People and provide a frictionless experience for our Clients.

The mission of the Business Transformation & Operations Department is to strategically develop and scale each business area with world‑class infrastructure, enhancing existing functions and introducing new capabilities through a methodical yet entrepreneurial approach.

Aritzia is growing, and our Business Transformation & Operations team is expanding. This unique opportunity lets you help strategically develop and scale our business through world‑class operational solutions, defining target operating models, designing and building business processes, and developing frameworks and tools that drive scalability.

As the Senior Manager/Manager, Business Transformation & Operations, you will:

• Work with Business Support partners to seamlessly lead the day‑to‑day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
• Embed within a specific business area, building the foundation to support unique growth and scale objectives.
• Define and implement the core operating structure and working model of the business area in collaboration with cross‑functional partners.
• Design how we approach business decisions by creating the frameworks, references, and decision‑making models required to support consistent execution.
• Engineer effective and efficient business processes, optimizing for throughput and frictionless operations.
• Scale the business for future growth by introducing and evolving world‑class capabilities that unlock the most impactful opportunities across Aritzia.
• Seamlessly integrate meaningful tools into the day‑to‑day of the business.

Proven skills, education, and/or experience in:

• Business administration or a related degree; MBA considered an asset.
• Leading business operations, process improvement, and/or organizational design initiatives.
• Consulting experience is considered an asset.
• A commitment to learn and apply Aritzia’s Values, Business, and People Leadership principles.
• The ability to collaborate fluently with cross‑functional partners.
• A commitment to quality and investing in results that add value to the business.

At Aritzia, we provide market‑leading compensation packages designed to reward impact through our pay‑for‑performance philosophy. The range for roles at this level is $100,000 – $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to exceed this range. Comprehensive benefits, aspirational work spaces, and elevated perks and experiences are all included.

• Product Discount
• Baby Leave Program: up to 16 weeks of paid time to support you and your growing family.
• A‑OK Commissary & Café:
  Everyday Luxury dining exclusive to Aritzia.
• The Set:
  In‑office fitness studio and gym with state‑of‑the‑art equipment and optional personal training.
• Aritzia Virtual Wellness: 24/7 resources to support your health, happiness, and safety.
• Aspirational Workplace:
  Offices specially designed to inspire creativity, productivity, and collaboration.
• Additional amenities: private parent’s room, shower facilities, bike rooms, and more.
• Other perks: dry‑cleaning, hotel and restaurant discounts, self‑care promos, on‑site medical care.

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an  email address. If you receive recruitment‑related messages from other domains, please disregard them.