Travel Benefits Coordinator​/Supervisor - Deployment support

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well‑being. CFMWS employees deliver recreation, sports and fitness programs, customized financial services, retail services, retail savings and discounts, family support and charity events.

As a deployed Travel Benefits Coordinator (or Supervisor) you will coordinate travel for CAF members to reunite with family or travel to approved destinations overseas for up to six months. You will conduct briefings, provide advice and guidance, ensure policy compliance, process financial claims and manage the travel department, leading a team of Coordinators to deliver exceptional service.

• Coordinate travel arrangements for CAF members and families.
• Conduct briefings and provide advice and guidance.
• Ensure travel policy compliance and process financial claims accurately.
• Manage a team of Coordinators, including scheduling, performance management and operational oversight.
• Plan recreational activities, outings and events to support morale and welfare.

• College diploma or certificate in Tourism and Travel, Business Administration, Adult Training or related field.
• Valid driver’s license (Province).
• Canadian citizenship.
• Valid Canadian passport.

• Travel arrangement planning and administration.
• Logistical support and customer service.
• Training session and presentation delivery.
• Office administration.
• Advice and guidance provision.
• Conflict management.
• Policy, procedure and regulation interpretation and application.
• Electronic filing system and database creation and maintenance.

• Travel and office administration service planning.
• Personnel administration.

• Client focus
• Organizational knowledge
• Communication
• Innovation
• Teamwork
• Leadership

• Completion of a health, dental and psychosocial assessment.
• Security screening.
• Standard First Aid with CPR/AED Level C or willingness to obtain upon hire.
• Ability to walk and lift, carry, pull or push heavy items.

• English Essential.
• Functional reading, writing and oral language skills.
• Candidates meeting Bilingual Essential requirement will be considered for all available positions.

• Tax‑free allowance up to $1,756 per month (based on mission/location/date).
• Home leave and travel allowance.
• Accommodations and meals provided during deployment.
• Health benefits:
  
  drug coverage, travel insurance, dental, vision, life, disability and accidental death and dismemberment coverage.
• Excursions to experience local culture and environment.

Civilian deployment contracts are 6‑month terms. Deployment start dates may take place within the next 2 years.

Maximum 56 hours per week, which includes weekdays and weekends.

Latvia.

CFMWS is committed to providing an inclusive, equitable and accessible environment where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society.