CRM Digital Product Manager Position

Become the CRM Digital Product Manager at Armstrong Collective in Vancouver, where your insights will shape innovative products that enhance customer engagement. This hybrid role emphasizes strategic development in the rail tourism sector.

You will be responsible for the end-to-end management of CRM solutions, focusing on strategic leadership and data-driven decision-making. Engage regularly with guests to ensure product development aligns with their needs, while collaborating with cross-functional teams for optimal solutions. Your passion for analytics will drive innovation and measurable business impact.

Key Responsibilities:

• Contribute to strategic product vision and goals

• Advocate for guest feedback in product design

• Build internal partnerships for product development

• Research trends to inform product strategy

• Manage product lifecycle from concept to realization

Requirements:

• Bachelor’s degree; advanced degree preferred

• 5+ years in relevant product management roles

• CRM capability development experience

• Familiarity with agile tools and methodologies

• Strong communication and analytical skills

Lead CRM initiatives that redefine customer experiences and business success.
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