CEO Associate

Title: CEO Associate

Location: Vancouver

Compensation: $70,000 - $85,000

Reports to: Chief Executive Officer

The Opportunity

You are naturally curious and ambitious. You want to understand how businesses work and how decisions are made. You are excited by the opportunity to work directly with a CEO and gain exposure to strategy, operations, retail, real estate, finance, leadership, and AI.

You are the type of person who enjoys solving problems, building systems, and finding better ways of doing things. You are comfortable taking ownership of projects, figuring things out independently, and learning quickly.

You are not looking for a traditional administrative role. You are looking for an opportunity to accelerate your learning, make a meaningful impact, and develop skills that will serve you throughout your career.

The Mission

Increase the effectiveness of the CEO and accelerate EBITDA producing initiatives across JD Canada through AI, analytics, research, project management, and executive support.

This person will drive results across the following key pillars:

Growth

• Achieve the successful opening of new stores.
• Ensure a faster ramp-up of new locations.

Productivity

• Improve conversion and UPT
• Improve labour productivity.
• Increase reporting and forecasting accuracy.
• Reduce administrative work across the organization.

Profitability

• Improve inventory productivity.
• Improve markdown management.
• Support apparel category growth.

Organizational Scale

• Enable growth without proportional headcount increases.
• Create repeatable systems and processes.
• Implement AI-driven workflows.

Executive Effectiveness & Accountability

• Enable better and faster decision-making.
• Ensure better-prepared meetings and stronger follow-through.
• Track commitments made by the executive team.
• Maintain a CEO priority list and status dashboard.
• Follow up with direct reports on agreed actions and deadlines.
• Escalate risks, delays, and missed commitments.
• Prepare weekly summaries of progress against key initiatives.
• Ensure cross-functional projects continue moving between leadership meetings.
• Act as the "single source of truth" for strategic initiatives and ownership.

Responsibilities

Executive Support (20-30%)

• Calendar management
• Travel coordination
• Meeting preparation
• Board and executive materials
• Action-item tracking
• Email triage

Analytics & Insights (25-35%)

• KPI analysis
• Conversion studies
• UPT analysis
• Labour productivity reviews
• Store performance diagnostics
• Competitor monitoring

AI & Process Improvement (20-30%)

• Build AI workflows
• Automate reporting
• Create decision-support tools
• Develop GPTs for departments
• Identify productivity opportunities

Strategic Projects (20-30%)

• Special project support
• Expansion support
• New store research
• Real estate analysis
• Special projects directly from CEO

Requirements

Must Haves

• Sharp, agile thinker who can connect the dots quickly
• Exceptional written communication
• Naturally curious
• Strong analytical ability
• AI-native mindset
• Reliable and self-directed
• Comfortable working directly with CEO

Nice to Haves

• Education or equivalent experience within: business, engineering, computer science or economics
• Familiarity with data analytics and reporting

Not Important

• Retail experience
• Traditional EA experience
• Years of experience