Senior Operations Lead Checkout Services

Position: Senior Operations Lead for Checkout Services
Transform lululemon's customer experience as a Senior Operations Lead for Checkout Services. This hybrid role emphasizes operational excellence and strategic program management.
This senior management role is integral to overseeing the execution of key initiatives within the Cart and Checkout Services team. You will collaborate with a diverse group of stakeholders to ensure the seamless execution of complex, high-impact programs. Candidates should possess a strong background in leading teams and influencing without direct authority while focusing on business impact.

Key Responsibilities:

• Lead and develop Program and Operations specialists

• Manage complex program execution with multiple dependencies

• Establish governance frameworks to drive operational excellence

• Resolve blockers and enhance service health continuously

• Enable smooth, predictable production readiness and launches
Requirements:

• Bachelor’s degree or equivalent experience

• 10+ years in technology-driven operations

• Proven execution across cross-functional teams

• Strong communication skills for senior presentations

• Familiar with software development lifecycle
Leverage your leadership skills to enhance operational efficiency at lululemon.
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