Change Management Lead, Supply Chain Programs

Description & Requirements

Change Management Lead, Supply Chain Programs

Change Management Lead, Supply Chain Programs

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

The Supply Chain Strategy and Programs team serves supply chain and enterprise partners by collaborating to develop sustainable strategies and operating models that solve big business problems. By doing this, we elevate the employee’s experience and build the foundation that will enable us to achieve our strategic, long-term goals.

The Change Management Lead, Supply Chain Programs will play a key role in implementing the change management initiatives for Supply Chain projects. They will scope, plan, design and implement change and engagement activities to enable project(s) and support the adoption of changes required by transformation initiatives. This will be in alignment with enterprise frameworks from Organization Effectiveness, and in close partnership with Product Operations to ensure consistency.

This person is a strategic change agent, driving change through stakeholder influence, enabling us to achieve our long-term enterprise goals.

• Deliver and implement the change management strategy & approach for Supply Chain Strategy project(s)
• Assess and understand change readiness & change impacts and identify key stakeholder groups to inform required activities
• Scope, plan, design and implement change and engagement activities (e.g. change impact assessments, leadership alignment, readiness assessments, hypercare & sustainment plans), to enable multi-year program(s) and support the adoption of changes required by transformation initiatives.
• Develop comprehensive stakeholder engagement, communications and sustainment plans that support stakeholders throughout the change journey
• Work with the Supply Chain Strategy & Programs team in planning & reporting on required change management activities
• Identify any change-related program risks and recommended mitigation strategies and collaborate with other team members and partners in the business (e.g. communications, learning/training) throughout the transformation journey to plan and deliver on our transformation priorities
• Provide input, document requirements and support the design/delivery of change learning programs
• Applies a creative mix of new & existing frameworks, methodologies, and tools, in partnership with the Change Management COE, to ensure effective delivery of programs
• Support project management activities for specific work streams as identified with SCP, including status reporting and tracking, meeting content prep, workstream content creation support (ppt/xls), workback planning, and risk management
• Maintain and support use of standard methodology and tools (at project- and workstream-level)
• Deliverables include status reports, detailed project plan, project roadmap, stakeholder lists, content for leadership engagement touchpoints

• Consults on solutions to performance gaps based on sound learning design principles that are outside of the immediate scope design requirements
• Supports Strategic Initiatives and special projects as needed
• Potential to work outside normal business hours to support change management activities and global business partners

• 3-5 years of relevant experience in planning and delivering change management activities for transformation projects, ideally in a change management role
• University, College, Certification or Degree in business, change management, operations, or similar relevant field
• Change Management certification or designation desired
• Familiarity with project management approaches, tools, and…